AWS Research Troubleshooting

Researchers and research computing data professionals often inherit cloud environments or run into problems they weren’t trained to solve.

This two-day workshop addresses the most common issues encountered in research cloud environments, including debugging identity and access management policies and permission failures; configuring and responding to budget alerts; investigating security alerts; troubleshooting network connectivity; and using CloudTrail and VPC Flow Logs to diagnose problems. A working knowledge of AWS fundamentals (AWS Research for Non-Majors – Basics or equivalent) is recommended.

This course is the second in a two-part series of research courses. We encourage you to consider registering for AWS Research for Non-Majors | July 15-16 or AWS Basics for Technical Non-Majors | July 22 if you have not already.

Skill Level and Target Audience

• Beginner to Intermediate
• Researchers; Lab staff; Research computing data professionals; Cloud support specialists

Workshop Objectives:

By the end of this course, participants will be able to systematically diagnose and resolve common problems in AWS research environments they’ve inherited or support, using the same tools and techniques AWS engineers use.

Participants will be able to:

• Use CloudTrail to diagnose identity and access management (IAM) access failures and identify what a user or key was denied
• Read and fix IAM policies and S3 bucket policies that are blocking legitimate access
• Use VPC Flow Logs and security group rules to troubleshoot network connectivity
• Investigate a budget alert and identify the resource driving unexpected spend
• Respond to a notification of an exposed IAM access key and determine if it was used, and contain the incident
• Build a systematic approach to understanding an unfamiliar AWS environment

Use Your CLASS Vouchers

Does your institution have voucher value available to spend on CLASS events? Please contact us to check your institution’s voucher balance or redeem your voucher for registration.