18
February
2025
Behind the Emerging Technologies Track with Melanie Douglas: Shaping an Unmissable CommEX25
By Amber Rasche - Senior Communications Specialist, Internet2
Estimated reading time: 6 minutes
Melanie Douglas from UC Santa Cruz and Fellow Program Committee Members Lend Insights to Bring Community Exchange to Life
What makes Internet2 Community Exchange (opens in a new window) a staple event for executive leaders and innovators across the global research and education (R&E) community? A program uniquely powered by community priorities, experience, and expertise.
In this Shaping an Unmissable CommEX25 series, we’re spotlighting the leaders behind this year’s program, taking place April 28 – May 1 in Anaheim, CA.
Melanie Douglas, deputy CIO and associate vice chancellor for technology and services at UC Santa Cruz, worked alongside fellow program committee members John McGuthry (Cal Poly Pomona) and Hector Molina (Fayetteville State University) to shape the Challenges & Opportunities with Emerging Technologies Track. Their focus? “Sessions that bridge cutting-edge technology with practical implementation, ensuring attendees walk away with both inspiration and actionable strategies.”
Much of the Emerging Technologies Track explores how institutions can harness the power of artificial intelligence. However, as Douglas points out, the landscape is shifting rapidly.
“Shifts in federal funding, data privacy regulations, and AI governance are influencing how institutions approach emerging technologies,” Douglas said. “The conversations at CommEX25 will provide a critical space to navigate these evolving challenges and opportunities.”

Melanie Douglas
- Deputy CIO and Associate Vice Chancellor, UC Santa Cruz
- Years of Experience in the R&E Community: 9
- Fun Fact: “I love spending time outdoors, whether it’s camping, hiking, or exploring new places with family and friends.”
Q&A with Douglas: ‘These sessions go beyond insights’
Douglas: As part of the program planning committee, my
role is to help shape a track that highlights the most exciting, forward-thinking innovations in
the R&E community. One of the committee’s greatest strengths is our diverse perspectives,
representing a wide range of institutions, from large research universities to smaller colleges
and specialized research organizations. This variety helps us cater to a broad audience,
ensuring that the sessions resonate with attendees from different backgrounds, institutional
roles, and levels of technological adoption.
Community expertise also plays a
critical role in this process. Whether through submitted proposals, discussions, or past
feedback, their insights help us craft a truly impactful program. My focus has been on
identifying sessions that bridge cutting-edge technology with practical implementation, ensuring
attendees walk away with both inspiration and actionable strategies.
Douglas: AI continues to drive innovation, and this
year’s sessions focus on its impact on research, student support, and institutional
decision-making. Discussions will address ethical considerations, scalability, and real-world
applications, ensuring institutions can harness AI responsibly and
effectively.
However, a lot has changed since these sessions were developed, both in
policy and national discourse. Shifts in federal funding, data privacy regulations, and AI
governance are influencing how institutions approach emerging technologies. The conversations at
CommEX25 will provide a critical space to navigate these evolving challenges and
opportunities.
These sessions go beyond insights. They offer real experience and
equip institutions with strategies to stay ahead in a rapidly shifting landscape.
Douglas: We received such thoughtful and
forward-thinking proposals that it’s hard to pick just one standout session! Each session in the
Emerging Technologies Track offers unique insights to help attendees navigate the rapidly
evolving tech landscape in higher education.
A few sessions I’m especially excited
about include:
– Emerging Technologies – A New Focus for Cal Poly Pomona on
Wednesday, April 30
– Triton GPT: UC San Diego’s AI-Powered Support Tool on
Wednesday, April 30
– Turning AI Tools into a Common Good and Shared Utility for All
Campus Constituents on Thursday, May 1
These sessions go beyond theory,
focusing on real-world applications and the strategic decisions institutions need to make today
to stay ahead of the curve. I can’t wait to see the discussions they spark!
Douglas: The networking events at CommEX are where
some of the most meaningful collaborations take shape. I’m looking forward to the Welcome
Reception on Tuesday, April 29, which provides an engaging environment to reconnect with
colleagues and build relationships with partners across higher education. It’s always a great
space to exchange ideas and discuss shared challenges in an informal setting.
I’m
also looking forward to the Fun Run on Wednesday, April 30 — it’s such a fantastic way to
kickstart the day with fellow attendees and explore a new city. There’s something special about
bonding over movement and conversation before diving into a full day of
sessions!
Some of the best insights and partnerships emerge from casual
conversations during the time carved out for social gatherings at CommEX. I’ve made incredible
connections through Internet2 events, and many of those relationships have turned into ongoing
collaborations with regular check-ins. The power of community is what makes these events truly
special!
Douglas: I hope attendees walk away feeling
energized and equipped with new insights they can immediately apply at their institutions.
CommEX is not just about learning; it’s about connecting with a community that shares a common
mission to advance research and education through technology.
Now more than ever,
higher education needs each other and a strong community with the shared challenges we are
facing.
For first-time attendees, my advice is to be intentional about networking,
introduce yourself, ask questions, and engage in discussions. The connections you make here will
be just as valuable as the sessions you attend.
See You in Anaheim for CommEX25
Are you ready to shape the future of R&E? Join community leaders and innovators at CommEX25 (opens in a new window).
Now is the time to explore the full program (opens in a new window) and plan your experience. Whether you’re seeking inspiration from AI visionary Noelle Russell’s keynote (opens in a new window), diving into R&E’s toughest challenges with community experts, or strengthening collaborations through interactive sessions and social events, Community Exchange is where connections spark big ideas.

Thank You to the Program Committee

CommEX25 is an unmissable event thanks to the dedication of 11 community leaders serving on the program committee:
- Andrew Buker, University of Nebraska
- Dedra Chamberlin, Cirrus Identity
- Melanie Douglas, UC Santa Cruz
- Marc Hoit, North Carolina State University
- John McGuthry, Cal State Polytechnic, Pomona
- Hector Molina, Fayetteville State University
- Dawn Ng, GÉANT
- Kivanc Oner, University of Nevada, Las Vegas
- Drew Sidel, Google
- Petrus Williams, J. Paul Getty Trust
- Hellen Zziwa, Harvard University