18
February
2025

Behind the Emerging Technologies Track with Melanie Douglas: Shaping an Unmissable CommEX25

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By Amber Rasche - Senior Communications Specialist, Internet2

Estimated reading time: 6 minutes

Melanie Douglas from UC Santa Cruz and Fellow Program Committee Members Lend Insights to Bring Community Exchange to Life

What makes Internet2 Community Exchange a staple event for executive leaders and innovators across the global research and education (R&E) community? A program uniquely powered by community priorities, experience, and expertise. 

In this Shaping an Unmissable CommEX25 series, we’re spotlighting the leaders behind this year’s program, taking place April 28 – May 1 in Anaheim, CA.

Melanie Douglas, deputy CIO and associate vice chancellor for technology and services at UC Santa Cruz, worked alongside fellow program committee members John McGuthry (Cal Poly Pomona) and Hector Molina (Fayetteville State University) to shape the Challenges & Opportunities with Emerging Technologies Track. Their focus? “Sessions that bridge cutting-edge technology with practical implementation, ensuring attendees walk away with both inspiration and actionable strategies.”

Much of the Emerging Technologies Track explores how institutions can harness the power of artificial intelligence. However, as Douglas points out, the landscape is shifting rapidly.

“Shifts in federal funding, data privacy regulations, and AI governance are influencing how institutions approach emerging technologies,” Douglas said. “The conversations at CommEX25 will provide a critical space to navigate these evolving challenges and opportunities.”

Melanie Douglas profile photo

Melanie Douglas

  • Deputy CIO and Associate Vice Chancellor, UC Santa Cruz
  • Years of Experience in the R&E Community: 9
  • Fun Fact: “I love spending time outdoors, whether it’s camping, hiking, or exploring new places with family and friends.”

Q&A with Douglas: ‘These sessions go beyond insights’

Tell us about your role in curating the Emerging Technologies Track for the 2025 Internet2 Community Exchange. How do community members’ insights and expertise shape the program?

Douglas: As part of the program planning committee, my role is to help shape a track that highlights the most exciting, forward-thinking innovations in the R&E community. One of the committee’s greatest strengths is our diverse perspectives, representing a wide range of institutions, from large research universities to smaller colleges and specialized research organizations. This variety helps us cater to a broad audience, ensuring that the sessions resonate with attendees from different backgrounds, institutional roles, and levels of technological adoption.

Community expertise also plays a critical role in this process. Whether through submitted proposals, discussions, or past feedback, their insights help us craft a truly impactful program. My focus has been on identifying sessions that bridge cutting-edge technology with practical implementation, ensuring attendees walk away with both inspiration and actionable strategies.

How do the sessions in this year’s Emerging Technologies Track reflect the most pressing priorities and opportunities for the R&E community?


Douglas: AI continues to drive innovation, and this year’s sessions focus on its impact on research, student support, and institutional decision-making. Discussions will address ethical considerations, scalability, and real-world applications, ensuring institutions can harness AI responsibly and effectively.

However, a lot has changed since these sessions were developed, both in policy and national discourse. Shifts in federal funding, data privacy regulations, and AI governance are influencing how institutions approach emerging technologies. The conversations at CommEX25 will provide a critical space to navigate these evolving challenges and opportunities.

These sessions go beyond insights. They offer real experience and equip institutions with strategies to stay ahead in a rapidly shifting landscape.

What specific sessions in the Emerging Technologies Track are you most excited about?


Douglas: We received such thoughtful and forward-thinking proposals that it’s hard to pick just one standout session! Each session in the Emerging Technologies Track offers unique insights to help attendees navigate the rapidly evolving tech landscape in higher education.

A few sessions I’m especially excited about include:
– Emerging Technologies – A New Focus for Cal Poly Pomona on Wednesday, April 30
– Triton GPT: UC San Diego’s AI-Powered Support Tool on Wednesday, April 30
– Turning AI Tools into a Common Good and Shared Utility for All Campus Constituents on Thursday, May 1 

These sessions go beyond theory, focusing on real-world applications and the strategic decisions institutions need to make today to stay ahead of the curve. I can’t wait to see the discussions they spark!

Social events and in-person interactions are highlights of the conference experience. What are you most looking forward to, and how does gathering in person with peers across the R&E community add unique professional value for you?


Douglas: The networking events at CommEX are where some of the most meaningful collaborations take shape. I’m looking forward to the Welcome Reception on Tuesday, April 29, which provides an engaging environment to reconnect with colleagues and build relationships with partners across higher education. It’s always a great space to exchange ideas and discuss shared challenges in an informal setting.

I’m also looking forward to the Fun Run on Wednesday, April 30 — it’s such a fantastic way to kickstart the day with fellow attendees and explore a new city. There’s something special about bonding over movement and conversation before diving into a full day of sessions! 

Some of the best insights and partnerships emerge from casual conversations during the time carved out for social gatherings at CommEX. I’ve made incredible connections through Internet2 events, and many of those relationships have turned into ongoing collaborations with regular check-ins. The power of community is what makes these events truly special!

As someone deeply involved in shaping this year’s Community Exchange program, what do you hope attendees take away from the conference overall?


Douglas: I hope attendees walk away feeling energized and equipped with new insights they can immediately apply at their institutions. CommEX is not just about learning; it’s about connecting with a community that shares a common mission to advance research and education through technology. 

Now more than ever, higher education needs each other and a strong community with the shared challenges we are facing. 

For first-time attendees, my advice is to be intentional about networking, introduce yourself, ask questions, and engage in discussions. The connections you make here will be just as valuable as the sessions you attend.

See You in Anaheim for CommEX25

Are you ready to shape the future of R&E? Join community leaders and innovators at CommEX25.

Now is the time to explore the full program and plan your experience. Whether you’re seeking inspiration from AI visionary Noelle Russell’s keynote, diving into R&E’s toughest challenges with community experts, or strengthening collaborations through interactive sessions and social events, Community Exchange is where connections spark big ideas.

CommEX25

Thank You to the Program Committee

Community exchange committee group photo

CommEX25 is an unmissable event thanks to the dedication of 11 community leaders serving on the program committee: 

  • Andrew Buker, University of Nebraska
  • Dedra Chamberlin, Cirrus Identity
  • Melanie Douglas, UC Santa Cruz
  • Marc Hoit, North Carolina State University
  • John McGuthry, Cal State Polytechnic, Pomona
  • Hector Molina, Fayetteville State University
  • Dawn Ng, GÉANT
  • Kivanc Oner, University of Nevada, Las Vegas
  • Drew Sidel, Google
  • Petrus Williams, J. Paul Getty Trust
  • Hellen Zziwa, Harvard University