Zoom FAQ

What is Zoom?

Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-defined conference room solution into one easy-to-use platform. Our solution offers the best video, audio, and wireless screen-sharing experience across Windows, Mac, Chrome OS, Linux, iOS, Android, Blackberry, Zoom Rooms, and H.323/SIP room systems. Founded in 2011, Zoom’s mission is to make video and web conferencing frictionless. Eric S. Yuan, founder and CEO, is a web conferencing industry leader who was the heart and soul of the WebEx product from 1997 to 2011. Eric left WebEx in 2011 with an all star engineering team to build the next generation of online video conferencing. Zoom’s engineers have over 900 years of combined experience working on real-time collaboration software.

Why Choose Zoom?

Zoom has built the most innovative video conferencing solution with the world’s most talented team. Wainhouse Research gave Zoom a thorough examination and said, “Mostly we like the fact that Zoom calls always work – no matter what.” A 3rd party ask our education customers to rate us, and the results were an astounding nod of approval with a Net Promoter Score (NPS) of 71, and 95% of respondents ranked Zoom’s quality and reliability as superior to alternative solutions.

What is the relationship between Zoom and Internet2?

Internet2 and Zoom, have partnered to offer preferential pricing, common terms, and a secure trusted framework encouraging university-wide adoption by staff, faculty and students. Everyone in the university can have online video meetings to attend classes, office hours and departmental meetings from any device.

For more information, email us at netplus@internet2.edu.